Aadaten Cloud Kitchen + Warehouse — Vendor Storage & Fulfilment Terms
These Terms are published by Aadaten Private Limited (CIN U47912MH2026PTC469786, GSTIN 27ABFCA2713H1ZX, registered office at Opera House, Mumbai) (Aadaten, we, us) and govern the storage, handling and dispatch of goods by any vendor, supplier, brand partner or consignor (Vendor, you) at any Aadaten Warehouse facility. By onboarding as a Vendor, delivering goods to any Aadaten Warehouse, or continuing to keep goods in storage at an Aadaten Warehouse, you agree to be bound by these Terms in full.
Aadaten operates the Aadaten Cloud Kitchen + Warehouse facility as part of the wider Aadaten ecosystem, providing bulk storage, inventory holding and order-fulfilment support for clean-label, organic and Jain-compliant goods. Aadaten may, at its discretion, permit a Vendor to use a designated and limited area within a Warehouse (Storage Space) for the storage of the Vendor s goods (Goods), strictly on the terms set out below.
Any allotment of Storage Space is a purely personal, non-exclusive, non-transferable and revocable leave-and-license arrangement. It does not create any tenancy, sub-tenancy, lease, easement, partnership, joint venture, agency, bailment or employment relationship. The Vendor acquires no right, title, interest or possession over the Storage Space or the Warehouse, and Aadaten may relocate, reduce, reconfigure or reclaim any Storage Space at its discretion on reasonable notice.
Title and ownership of the Goods remain with the Vendor at all times prior to sale/dispatch to an end customer or authorised recipient. Aadaten does not purchase Goods for its own account except upon actual sale, and does not act as bailee, warehouseman (within the meaning of any warehousing/bailment law), or custodian of the Goods, whether gratuitously or for reward. Aadaten s role is limited to permitting storage space and providing logistics/fulfilment support as separately agreed.
Unless a different rate is agreed with a specific Vendor in writing, the standard commercial terms applicable to all Vendors are as follows. For each calendar month (or part thereof), the Vendor is liable to pay Aadaten whichever is HIGHER of:
| Basis | Rate |
|---|---|
| Fixed monthly storage/license fee | Rs. 1,500/- plus applicable GST |
| Revenue share | 35% of Net Sale Value (MRP or actual Selling Price, whichever is higher, inclusive of all applicable taxes) |
| Payable amount | Higher of the two, computed monthly |
| Security deposit | Not required |
| Payment cycle | Monthly, within 7 days of invoice |
At the end of each calendar month, Aadaten computes both the Fixed Fee and the Revenue Share from its warehouse management/inventory records and raises a tax invoice/debit note within 7 working days of month-end. The Vendor must settle the invoice within 7 days of receipt. Aadaten may deduct amounts payable directly from sale/dispatch proceeds collected on the Vendor s behalf before remitting the balance, and may suspend or withhold remittance, or suspend further inward/outward movement of Goods, until dues are settled.
Aadaten does not guarantee any minimum throughput, dispatch volume or Net Sale Value. The Fixed Fee is payable irrespective of actual movement of Goods.
Additional handling services requested by the Vendor — including pick-and-pack, kitting, relabelling, temperature-controlled storage beyond standard ambient storage, or expedited dispatch — are charged separately as per Aadaten s prevailing rate card, communicated in writing before such services are rendered.
Delayed payment beyond the due date attracts interest at 18% per annum on the outstanding amount, without prejudice to Aadaten s right to suspend the Vendor s license, suspend dispatches, or remove the Goods.
All Goods supplied by a Vendor must:
Vendors are solely responsible for ensuring Goods are supplied in packaging and, where applicable, palletisation/carton configuration that is adequate, stackable, tamper-evident and suitable to withstand normal warehouse handling (including forklift/pallet-truck movement), racking and storage conditions. Aadaten is not liable for damage arising from packaging or palletisation that is inadequate, defective or unsuitable for warehouse handling.
Goods must be supplied with a minimum residual shelf life of not less than 75% of total shelf life at the time of handover. Aadaten uses commercially reasonable First-In-First-Out / First-Expiry-First-Out practices for dispatch, but Vendors remain solely responsible for monitoring aggregate expiry exposure of their Goods and must proactively arrange replacement, rotation or withdrawal of near-expiry/expired stock at their own cost. Aadaten reserves the right — but is not obligated — to remove any expired or near-expiry Goods from storage without notice and to charge the Vendor s account for disposal costs. Aadaten bears no liability for expired Goods remaining in storage, whether or not identified by Warehouse staff.
All Goods must be handed over to designated Warehouse staff against a signed Goods Receipt Note (GRN) specifying SKU, batch, quantity and condition, and all outward movement is recorded against a Goods Dispatch Note (GDN). Vendors must maintain their own stock/consignment register and reconcile it periodically with Aadaten s warehouse management records. Any discrepancy must be raised in writing within 3 days of the relevant GRN/GDN or periodic stock statement, failing which Aadaten s records are treated as final and binding.
Inward and outward movement of Goods must be scheduled with Aadaten s warehouse team in advance and takes place only during Aadaten s notified operating hours. Vendor transporters/representatives must comply with the Warehouse s security, safety and access protocols at all times.
Vendors must maintain valid GST registration, FSSAI license (where applicable) and any other required license/registration at all times, furnishing copies to Aadaten on request.
Key principle: Goods placed at an Aadaten Warehouse are stored entirely at the Vendor s own risk. Aadaten s involvement is limited to providing storage space and facilitating dispatch/fulfilment.
Aadaten bears no liability, financial or otherwise, whether in contract, tort, bailment or otherwise, for any loss, shortage, damage, deterioration, contamination or destruction of Goods, including but not limited to loss or damage arising from or connected with:
If any loss under Section 4 is attributable to demonstrable gross negligence or wilful misconduct of Aadaten s employees, the Vendor s sole and exclusive remedy is limited to the lower of (a) the actual documented cost value of the affected Goods, or (b) the aggregate fees paid by the Vendor in the 3 months preceding the incident. Aadaten bears no liability for indirect, incidental, punitive or consequential damages under any circumstances.
Vendors are solely responsible, at their own cost, for obtaining and maintaining adequate insurance (fire, burglary, transit, product liability, etc.) for Goods stored at the Storage Space and while in transit. Aadaten makes no representation that its premises/warehouse insurance, if any, extends to Vendor Goods, and expressly disclaims any such coverage.
Aadaten follows reasonable, general warehouse-level precautions consistent with its standard operating procedures (including pest control and fire safety measures), but does not warrant any specific security, temperature or humidity condition tailored to a particular Vendor s Goods unless separately agreed and paid for in writing (e.g. dedicated cold storage).
Every Vendor agrees to indemnify, defend and hold harmless Aadaten, its directors, officers, employees and other vendors from and against any claims, losses, damages, liabilities, penalties, costs and expenses (including legal fees) arising out of or in connection with: (a) any defect, contamination, mislabelling or non-compliance of the Vendor s Goods (b) any consumer complaint, food safety incident or regulatory action relating to the Goods (c) any breach of these Terms and (d) any misrepresentation regarding Jain-purity or certification status of the Goods. This indemnity survives termination of a Vendor s participation at any Aadaten Warehouse.
All statutory taxes, duties, cess or levies on the sale of Goods (including GST on the sale price) are borne and accounted for by the Vendor as per applicable law, save that GST on the Fixed Fee/Revenue Share payable to Aadaten is charged and collected by Aadaten as per Section 2. Each party is independently responsible for its own income-tax and statutory compliance.
A Vendor s participation runs for an overall term of 3 (three) years from onboarding, unless terminated earlier under this Section.
Notwithstanding the 3-year overall term, Aadaten and the Vendor jointly review performance, Storage Space allocation and commercial terms every 3 months. Either party may propose revised terms at each review continuation is subject to written confirmation (email suffices). If continuation is not confirmed within 7 days of a review falling due, Aadaten may extend existing terms month-to-month pending renegotiation, or issue termination notice.
Either party may terminate a Vendor s participation by giving the other not less than 15 days prior written notice, without assigning any reason.
Aadaten may terminate a Vendor s participation with immediate effect, and/or remove Goods from the Warehouse at the Vendor s risk and cost, upon: (a) breach of Section 3 (obligations) or Section 2 (payment) not cured within 3 days of written notice (b) any regulatory action, complaint or notice concerning the Goods (c) discovery of mislabelled, expired or non-compliant stock or (d) insolvency, winding-up or similar proceedings against the Vendor.
On termination/expiry, the Vendor must remove all Goods from the Storage Space within 3 working days, failing which Aadaten may — at its sole discretion and without liability to the Vendor — remove, store (at the Vendor s cost), donate, or dispose of the Goods, and set off any resulting costs against amounts otherwise payable to the Vendor. Accrued payment obligations up to the date of termination survive.
Neither party is liable for failure or delay in performance due to causes beyond its reasonable control, including acts of God, fire, flood, pandemic, strikes, riots, government action, or utility failure. For clarity, this section does not dilute Aadaten s blanket non-liability for Goods under Section 4, which applies regardless of cause.
Each party will keep confidential the commercial terms applicable to it and any proprietary business information, pricing or trade secrets disclosed by the other party, and will not disclose the same to third parties except as required by law or to professional advisors under equivalent confidentiality obligations.
Vendors and their personnel/transporters are independent contractors and are not employees, agents or representatives of Aadaten for any purpose, including tax, labour law or statutory benefits. Vendors are solely responsible for their own staff/transporters engaged in connection with the Goods, including conduct, wages and statutory compliance.
A Vendor may not assign, transfer or sub-license its rights or obligations under these Terms without Aadaten s prior written consent.
Aadaten may update these Terms from time to time the Last Updated date at the top of this page reflects the most recent revision. Continued participation after an update constitutes acceptance of the revised Terms. Material changes will be communicated to active Vendors in advance where practicable.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and effect.
These Terms, together with any warehouse-specific onboarding form or Vendor-specific written addendum, constitute the entire understanding between Aadaten and the Vendor and supersede all prior discussions, representations or agreements relating to the subject matter herein.
Notices are given in writing by email or registered post to the addresses on record, and are deemed served 48 hours after dispatch by post, or same-day for email sent before 6 PM IST on a working day.
These Terms are governed by and construed in accordance with the laws of India. Any dispute is first sought to be resolved amicably through good-faith discussions within 15 days. Failing amicable resolution, the dispute is referred to arbitration by a sole arbitrator mutually appointed by the parties, under the Arbitration and Conciliation Act, 1996, with the seat and venue of arbitration at Mumbai, in English. Subject to this, the courts at Mumbai have exclusive jurisdiction over all matters arising from these Terms.
For questions about these Terms or to begin the Vendor warehousing onboarding process, please contact Aadaten Private Limited at the details below.
Aadaten Private Limited — Opera House, Mumbai, Maharashtra, India
CIN: U47912MH2026PTC469786 | GSTIN: 27ABFCA2713H1ZX
Email: [warehouse-support@aadaten.com] | Phone: [+91-XXXXXXXXXX]
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